Questions to Ask Your Mover

• How much experience do you have in the moving and storage business?
• Are you licensed for both local and out-of-state moves?
• Do you carry workers compensation insurance?
• How long will my move take?
• Are there items that are not legally allowed to be moved? If so, what are they?
• How much will my move cost? What am I being charged for?:
  • Packing and unpacking services
  • Packing materials
  • Distance/Mileage of the move
  • Total weight of the move
  • Other
• Do your employees go through background checks? Are they full-time?
• Who will be my point of contact throughout the move?
• Can my possessions be stored on a long or short-term basis?
• Do you offer crating for specialty items?
• What services, if any, do you offer for appliances?
• How will my high-valued items and family heirlooms be handled?
• How will my home be protected against potential damage?
• Should any loss or damage occur, am I protected?
• What happens when damage occurs?
• Can I do my own packing?
• Do you offer packing supplies for purchase?
• How long will the packing and loading processes take?
• What are my payment options?

Review your moving estimates in great detail. Be sure you understand all charges. If you don’t, do not hesitate to ask questions.