Questions You Should Ask Your Moving Company | Moving Tips

Questions to Ask Your Mover

  • How much experience do you have in the moving and storage business?
  • Are you licensed for both local and out-of-state moves?
  • Do you carry workers compensation insurance?
  • How long will my move take?
  • Are there items that are not legally allowed to be moved? If so, what are they?
  • How much will my move cost? What am I being charged for?:
    • Packing and unpacking services
    • Packing materials
    • Distance/Mileage of the move
    • Total weight of the move
    • Other
  • Do your employees go through background checks? Are they full-time?
  • Who will be my point of contact throughout the move?
  • Can my possessions be stored on a long or short-term basis?
  • Do you offer crating for specialty items?
  • What services, if any, do you offer for appliances?
  • How will my high-valued items and family heirlooms be handled?
  • How will my home be protected against potential damage?
  • Should any loss or damage occur, am I protected?
  • What happens when damage occurs?
  • Can I do my own packing?
  • Do you offer packing supplies for purchase?
  • How long will the packing and loading processes take?
  • What are my payment options?

Review your moving estimates in great detail. Be sure you understand all charges. If you don’t, do not hesitate to ask questions.

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Did you know...?

Do Movers Pack for You?

This will depend on what you want. Any good, full-service moving company will offer both packing and unpacking services. While this will cost a little more money, you will save time while resting assured that your items are taken care of as they are packed by experts with all of the right packing supplies.

Be sure to ask if your moving company’s packing services are tailorable. It is good to have the option of having just some of your belongings packed, such as larger or more difficult to pack items. A good moving company works with you.

Read More Frequently Asked Questions