Questions You Should Ask Your Moving Company | Moving Tips

Questions to Ask Your Mover

  • How much experience do you have in the moving and storage business?
  • Are you licensed for both local and out-of-state moves?
  • Do you carry workers compensation insurance?
  • How long will my move take?
  • Are there items that are not legally allowed to be moved? If so, what are they?
  • How much will my move cost? What am I being charged for?:
    • Packing and unpacking services
    • Packing materials
    • Distance/Mileage of the move
    • Total weight of the move
    • Other
  • Do your employees go through background checks? Are they full-time?
  • Who will be my point of contact throughout the move?
  • Can my possessions be stored on a long or short-term basis?
  • Do you offer crating for specialty items?
  • What services, if any, do you offer for appliances?
  • How will my high-valued items and family heirlooms be handled?
  • How will my home be protected against potential damage?
  • Should any loss or damage occur, am I protected?
  • What happens when damage occurs?
  • Can I do my own packing?
  • Do you offer packing supplies for purchase?
  • How long will the packing and loading processes take?
  • What are my payment options?

Review your moving estimates in great detail. Be sure you understand all charges. If you don’t, do not hesitate to ask questions.

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Did you know...?

What is a Moving Valuation?

This is coverage for your belongings that financially protects them from being lost or damaged. Most moving companies offer different levels of valuation and some offer separate liability coverage. All good movers will offer a level of free valuation, and then you can pay for extra protection. That cost will be based on the weight and value of your items. Speak with your moving representative to learn more about our moving valuation or insurance.

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